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Need a hand? We got you 💬

Hit a bug, have feedback, or want to suggest a fire new word? Message the GenZ Library team — we usually reply within 1–2 business days.

✉️

Main email

General help, bug reports, feature ideas.

Send email hightleveldeveloper@gmail.com
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Content email

Suggest new words, report a wrong/offensive definition.

Send email slanggenz@gmail.com

To help us help you faster, please include your device model (e.g. iPhone 14), iOS version, app version and a short description of the issue (with a screenshot if you have one).

Frequently asked

How do I suggest a new word?

You can add words yourself in the app (saved on your device). Want it to show up for everyone? Email a suggestion to slanggenz@gmail.com and the team will consider it for an update.

Restore a purchase (Premium/VIP)?

Open the app → Settings → Restore Purchases. Transactions are managed by Apple using the same Apple ID you bought with. If it still fails, email us.

Request a refund?

In-app purchases are handled by Apple, so refunds go through Apple at reportaproblem.apple.com. We can't access your payment details.

A definition is wrong or offensive?

Thanks for flagging it! Email us the word and why, and we'll review and fix it in an update. Gen Z language changes constantly, so community input really helps.

How do I remove ads?

Upgrading to a paid plan in the app (where available) removes ads. You can also adjust ad tracking in iOS Settings → Privacy & Security.

Does the app need an account or collect data?

No account needed. The app collects almost no personal data — see our Privacy Policy for details.

You can also leave a review on the App Store — every star is a shot of motivation for the team 💛

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